FAQ

Welcome to the Brritfits FAQ page! Here, we’ve compiled answers to the most common questions about our products, orders, and policies.

1. How do I place an order?

You can browse our collection on the website and add your favorite items to the cart. Once ready, proceed to checkout and follow the payment instructions.

2. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.

3. How long does it take to process and ship my order?

  • Processing Time: 1–2 business days

  • Delivery Time: 4–6 business days within the UK
    You will receive a confirmation email with a tracking number once your order is shipped.

4. Do you offer international shipping?

Currently, we only ship within the United Kingdom.

5. What is your return policy?

  • Returns are accepted within 30 days of delivery.

  • Free return shipping for all eligible orders.

  • No restocking fees and no final sale restrictions.
    For full details, please see our Return & Refund Policy.

6. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your delivery status.

7. Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible at Contact@brritfits.shop or +44 (791) 732-7980. We will do our best to accommodate your request if the order has not yet been processed.

8. How do I contact customer support?

You can reach us via:

9. Do you offer gift cards or discounts?

Stay tuned to our website and newsletters for occasional promotions, discounts, and gift card offerings.

10. Are my personal and payment details secure?

Yes! We use industry-standard encryption and secure payment processing to protect your personal and financial information. For more details, see our Privacy Policy.